This is a demo store. Any orders placed through this store will not be honored or fulfilled.

free delivery over £100 and only 4.95 in mainland UK

THE NUT, BOLT & TOOL SHOP

Established Since 1961

TEL: 01276 709069 

 

 

 

Returns & Exchanges

Returning goods

We reserve the right to decline to refund shipping and packing costs if you return an order for any reason other than that the goods were found to be faulty on receipt or that the goods had been damaged in transit. We may also decline to refund your return shipping and packing costs if you have not contacted us prior to returning the goods to obtain a Return Registration.

Dissatisfied With Goods Supplied

If you are not satisfied with goods supplied, or ordered in error, you can return them within 7 days from the date of despatch. They must have been unused, in their original packaging and in a re-saleable condition.

Faulty Goods

AHC must be notified within 7 days of despatch If the goods are faulty. Damaged goods, or omissions, must be notified on the day of receipt.

Unsuitable Goods

We are happy to offer technical advice but sometimes, as it can be hard to interpret the customer's requirement over the telephone. If, as a consequence, goods are ordered on this advice but subsequently turn out to be wrong, the goods can be returned within 7 days from despatch.

Returning Conditions

We are happy to cover the return costs for faulty goods except that the buyer allows us to use our own carrier.

  • The buyer will meet the cost of returning the goods for all other type of returns.
  • The buyer will be responsible for the goods until they reach AHC. If you require advice on posting and packaging please contact us.
  • We reserve the right to impose a 30% handling charge where we consider it appropriate.

Terms and Conditions and Privacy

  • Our Terms and conditions will apply to all transcations initiated through this website. Please see our Conditions of use and Privacy statement.